About Us
Welcome to Lampdeluxe, where lighting meets elegance. We are passionate about providing high-quality lighting solutions that enhance your living and working spaces. Our mission is to bring beautifully designed, energy-efficient, and durable lighting products to homes and businesses across the UK.
Our Story
At Lampdeluxe, we believe that lighting is more than just illumination—it’s about creating the perfect ambiance and making a space feel warm and inviting. Our journey began with a simple idea: to offer premium lighting solutions that combine style, functionality, and sustainability. Over the years, we have built a reputation for quality, reliability, and outstanding customer service.
Why Choose Us?
- Quality & Design – Our products are carefully selected and designed to complement a variety of interiors, from modern minimalist to classic elegance.
- Energy Efficiency – We prioritise eco-friendly solutions that reduce energy consumption without compromising on brightness and performance.
- Customer Satisfaction – We are dedicated to providing excellent customer service, ensuring a seamless shopping experience from browsing to delivery.
- Fast & Reliable Shipping – With efficient logistics and trusted shipping partners, we ensure your orders arrive safely and on time.
Our Commitment
We are committed to offering not just products, but solutions that make your home or office feel brighter and more comfortable. Whether you are looking for statement pieces, functional lighting, or eco-friendly options, Lampdeluxe is here to help you find the perfect fit.
Company Information
- Business Name: Lampdeluxe
- Registered Business Address: Gondalaan 29A, 7471 LC Goor, Overijssel, Netherlands
- KVK Number: 77723643
- VAT Number: NL003227640B97
📞 Customer Support
For any questions regarding shipping, deliveries, or order tracking, feel free to reach out to us:
📧 Email: info@lampdeluxe.nl (Response within 24 hours on business days)
📞 Phone: +44 7267 82815 (Available during business hours: Monday – Friday, 09:00 – 18:00 GMT)
💬 WhatsApp: Click here to send us a WhatsApp message (Response within 24 hours on business days)
- UK Return Address: Unit 1 Orion Close, Mustang Park, Daventry, Northamptonshire, UK
Thank you for choosing Lampdeluxe. We look forward to brightening up your space!
Frequently asked questions
How long does delivery take?
Orders placed before 6:00 PM (GMT) are processed within 1–3 working days (Monday to Friday) and shipped with a transit time of 5–7 working days. The total delivery time is 6–10 working days.
Do you offer free shipping?
Yes! We provide free shipping on all orders with no extra costs.
Do you offer free shipping?
Yes! We provide free shipping on all orders with no extra costs.
How long do I have to return an order?
You can return your order within 30 days from the delivery date. There is no restocking fee, but return shipping costs are paid by the customer.
For more information, check our Returns & Refunds Policy.
How long does it take to receive a refund?
Once we receive your return, refunds are processed within 10 days.
Do you offer exchanges?
Yes! We offer exchanges. For more information, see our Returns & Refunds Policy.
Can I cancel my order?
Yes, orders can be cancelled within 24 hours of placing the order, as long as they have not been processed. Once an order is processed and shipped, it cannot be changed or cancelled. To request a cancellation, please contact us at info@lampdeluxe.nl as soon as possible. For more information, check our Returns & Refunds Policy.
What payment methods do you accept?
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
For more information, check our Payment Terms.
Do you offer gift cards?
Yes! We offer gift cards that can be used for purchases on our store. They make the perfect gift for any occasion.
Can gift cards be refunded?
No, gift cards are non-refundable and cannot be exchanged for cash.
If you have any questions about gift cards, feel free to contact our support team.
How can I contact customer support?
📧 Email: info@lampdeluxe.nl (Response within 24 hours on business days)
📞 Phone: +44 7267 82815 (Available during business hours: Monday – Friday, 09:00 – 18:00 GMT)
💬 WhatsApp: Click here to send us a WhatsApp message (Response within 24 hours on business days)
Do you offer free shipping?
Yes! We provide free shipping on all orders within the United Kingdom, with no extra costs.
Do you offer a warranty on your products?
Yes! We provide a standard 1-year warranty on all products against manufacturing defects.
What does the warranty cover?
Our warranty covers manufacturing defects only. It does not cover damages caused by improper use, accidental damage, or normal wear and tear.
What is your liability under the warranty?
Our liability is limited to the value of the purchased item and does not cover indirect or incidental damages.
Do I have to pay a restocking fee?
No, we do not charge a restocking fee for returns or exchanges.
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